Privacy Policy

Koe no Hibiki Vocal Studio is committed to protecting the privacy of visitors to our online platform and users of our services. This policy outlines how we collect, use, disclose, and protect information obtained through our site and in connection with our services.

Information We Collect

When you interact with our site or services, we may collect various types of information. This includes information you provide directly to us, such as when you register for lessons, book studio time, participate in workshops, make a payment, or contact us. The types of information we may collect include:

• Contact details (such as your name, address, phone number, email address)
• Payment information (processed securely through third-party payment processors; we do not store full payment card details)
• Information related to your vocal training needs and goals
• Information you provide during online lessons or interactions
• Booking and service history
• Communications with us
• Technical information about your visit to our site (such as IP address, browser type, operating system, referral sources, pages viewed) collected automatically.

How We Use Your Information

We use the information we collect for various purposes, primarily to provide, maintain, and improve our services and communicate with you. This includes:

• Processing your lesson bookings, class registrations, and studio rentals
• Providing individual vocal lessons, group classes, performance coaching, and other services you have requested
• Facilitating online lessons
• Processing payments for services
• Communicating with you about your bookings, services, or inquiries
• Sending you updates, information about new services, or promotional materials where you have consented or where permitted by law
• Maintaining and improving our site and services
• Ensuring the security of our services
• Complying with legal obligations and resolving disputes.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• **With service providers:** We may share information with trusted third-party companies and individuals who perform services on our behalf, such as payment processing, website hosting, data analysis, and customer support. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
• **For legal reasons:** We may disclose your information if required to do so by law, court order, or if we believe that such action is necessary to comply with legal processes, protect the rights, property, or safety of Koe no Hibiki Vocal Studio, our users, or the public.
• **In case of business transfer:** If Koe no Hibiki Vocal Studio is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your personal information becomes subject to a different privacy policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period will vary depending on the type of information and the purpose of processing.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data. These rights may include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your personal data in certain circumstances.
• The right to restrict the processing of your personal data.
• The right to object to the processing of your personal data.
• The right to data portability, allowing you to obtain and reuse your personal data for your own purposes across different services.
• The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your data (or to exercise any of your other rights).

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. Cookies are small data files stored on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.

Children's Privacy

Our services are intended for individuals of various ages, including minors for vocal lessons. For users who are minors, we require parental or guardian consent for the collection of personal information and participation in our services. We do not knowingly collect personal information from children without such consent. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete the information as soon as possible.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the new policy on this page or through other appropriate communication channels.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us by postal mail at:

Koe no Hibiki Vocal Studio
Shibuya Building, 3F
2-10-5, Dogenzaka
Shibuya, Tokyo
150-0043
Japan